Shipping policy

Order Processing

All orders placed before 11am NZST are packaged and dispatched on the same business day. Orders placed after 11am on business days, or on weekends and public holidays will be dispatched on the following business day.

Due to our processing times, once you have submitted your order, we are unable to change the items in your order. If you need to make a change to your delivery address, please contact us as soon as you can. Please note amendments to delivery addresses are not always possible.

Shipping Services

Within New Zealand, our packages are delivered on a premium courier service by NZ Post. A signature will be required upon delivery unless you have indicated an Authority to Leave within the delivery instructions when ordering.

Shipping Rates

Free courier shipping is offered on all orders over $79.

Courier shipping is $9.9 on orders below $79.

Delivery to a rural address is $20.

Changing Your Order

Once you have submitted your order, we are unable to change the items in your order. If you need to change your delivery address, please contact us as soon as you can. Please note amendments to delivery addresses are not always possible.

Tracking Your Order

After your order has been dispatched, you will receive an email with your tracking information. You can track your order online with your tracking information on the NZ Post website here.